In the world of business development and sales, many meetings are juggled, from finding potential clients to maintaining relationships with current ones. However, not every potential client is worth your time. You could spend weeks pursuing a lead only to realize that no deal will ever happen.
This leads to the question: How do you figure out if a potential client is worth pursuing?
The key isn't just delivering the perfect pitch or hoping for a follow-up. It's about spotting the subtle signals that show whether a potential client is really promising or just leading you on.
In this blog, we'll explore ways to figure out if a potential client is worth your time so you can focus your energy on the ones most likely to become actual clients.
The Problem: Wasting Time on the Wrong Prospects
One of the most frustrating things for any salesperson is investing time in a prospect who seems interested but never makes a decision. It's tempting to keep chasing them because you've built rapport, you've had good conversations, and you feel like the deal is close. But deep down, you might know that this prospect is more talk than action.
The reality is that spending too much time on the wrong prospects can hurt your overall productivity and prevent you from pursuing clients who are ready to buy. So, how do you figure out who's a dead-end and who's worth investing your time in?
Signs That a Prospect Isn't Worth Your Time
Here are a few common red flags that suggest a prospect might not be ready for your product or service:
(1) Indecisiveness and Excuses
A classic sign of a non-committal prospect is when they keep putting off decisions. They'll tell you, "Now isn't the right time," or "Let me think about it and get back to you." These are valid reasons in some cases, but if you've heard this from the same prospect multiple times without any real progress, it's likely they're not ready to move forward.
What to do: Ask deeper questions to understand what's really holding them back. If it's a genuine obstacle, work together on a solution. If they keep making excuses, it may be time to cut your losses.
(2) Vague Deadlines or Lack of Urgency
If your prospect avoids setting a firm timeline for their decision, it's a sign that their problem isn't urgent enough. They may be interested in your solution, but if there's no pressing need to implement it, the deal will likely stall indefinitely.
What to do: Try to create urgency by discussing the impact of not solving their problem soon. If they're still not willing to commit, it might be best to move on.
(3) The "I Need to Talk to My Team" Stall
Ever heard, "I need to talk to my boss/partner/team about this"? While this is a legitimate step in the decision-making process, it can also be a stall tactic. If the decision-makers aren't involved in the early conversations, it may mean that the deal will take longer than anticipated, or it may never happen at all.
What to do: Make sure you involve all the decision-makers as early as possible in the conversation. If they're not willing to bring the team in, it's a sign the deal might not go anywhere.
What to Look for in a Promising Prospect
Not all prospects will show these red flags. In fact, there are several signs that indicate a prospect is worth your time and attention.
Here's how to spot a promising lead:
(1) They Have a Clearly Defined Need
A great prospect is one who knows exactly what problem they need to solve. If they can articulate their challenges and explain how your product or service could address them, it's a good sign they're serious about finding a solution.
What to do: Focus your discussions on how your offering can specifically solve their problem. Tailor your messaging to align with their needs and challenges.
(2) There's Urgency to Act
If a prospect is under pressure to fix a problem by a certain deadline, they're more likely to make a decision quickly. Whether it's due to a change in the market, new regulations, or internal goals, urgency is a powerful motivator.
What to do: Help them see how your solution fits within their timeline and how acting now will save them time, money, or resources.
(3) They're Open to Discussing Budget
A promising prospect is someone who's not afraid to talk about budget early in the conversation. While they might not have a firm number in mind, the fact that they're willing to engage in a financial discussion shows they're serious about making a purchase.
What to do: Ask questions to gauge their budget range and make sure your solution aligns with their financial capabilities. If they have the budget and need, you've got yourself a solid prospect.
(4) They Involve Key Decision-Makers
The best prospects will loop in all relevant stakeholders early in the process. If your contact is transparent about who needs to be involved and brings them into the discussion, it's a clear sign that they're committed to moving forward.
What to do: Take advantage of this momentum by scheduling meetings with all decision-makers. Be sure to address their concerns and highlight the value your solution offers.
Using AI to Analyze Your Prospects
Determining if a potential customer is worth pursuing in sales can be tough. When you have multiple calls with different people, details are also easy to mix up and forget.
Here’s how AI can help.
Step 1: Record your sales meetings with Wudpecker. It will automatically generate AI-written notes for you.
Step 2: Ask questions about the discussions from Wudpecker’s AI either about individual or multiple calls. For example,
- How urgent is the prospect's need for a solution, and what is their timeline for making a decision?
- Compared to Tuesday’s meeting with Brian, did it seem like he was more interested in collaborating with us in today’s meeting? Why or why not?
- What follow-up actions or commitments were made across the calls?
More information in this blog:
Conclusion: Don’t Waste Time on Non-Committal Prospects
At the end of the day, your time is one of your most valuable assets. Spending too much of it chasing prospects who aren’t ready to commit can hurt your bottom line. By paying attention to the red flags and focusing on the signals of a promising lead, you’ll be able to prioritize the prospects most likely to convert. Use tools like Wudpecker to analyze your meetings and ensure you’re making the most of every sales conversation.
The right prospects are out there—you just need to know how to spot them.